Privacy Policy

1) What personal data we collect

We may collect the following categories of personal data:

• Contact details: name, email address, phone number, and any information you provide in the message.
• Request details: information related to your booking or consultation request (e.g., dates/times you choose, questions you submit).
• Technical data: data about your device and usage of the site, such as IP address, browser type, pages viewed, and approximate location derived from IP.

If we use cookies or similar trackers, we process personal data only with an applicable legal basis and provide the required notice where applicable.

2) Legal basis for processing (Ukraine)

If we process personal data (including through cookies/trackers), we do so on an applicable legal basis under the Law of Ukraine “On Personal Data Protection” dated 01.06.2010 № 2297-VI.

3) Purposes of processing

• To respond to your booking/consultation request and communicate with you about your inquiry.
• To provide customer support and manage service arrangements.
• To improve and maintain the functionality and security of the site.
• To comply with applicable legal obligations and respond to consumer requests or complaints where applicable.

For consumer-protection information and dispute/ADR pathways where applicable, we act in accordance with consumer-protection legislation, including: Закон України “Про захист прав споживачів” від 10.06.2010 № 1023-XII and Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX.

4) How we share personal data

We may share personal data with:

• Service providers that help operate the site or process requests (e.g., hosting, email delivery, analytics), only to the extent necessary for the stated purposes.
• Authorities or other parties when required by law.

We do not sell your personal data.

5) Storage and retention

We store personal data for as long as necessary to fulfill the purposes described in this Policy, and then delete or anonymize it, taking into account applicable legal requirements and limitation periods.

6) Cookies and similar technologies

We may use cookies or similar technologies to make the site work properly, remember preferences, and understand site usage. If you are subject to consent requirements, we will provide required information and choose the processing approach accordingly.

7) Advertising claims (if applicable)

If we publish marketing materials related to tattooing or permanent makeup services, we ensure that claims are not unfair or misleading and comply with advertising rules under Ukrainian law, including: Закон України “Про рекламу” від 03.07.1996 № 270/96-ВР.

8) Your rights

Depending on the circumstances, you may have the right to:

• Request access to your personal data and obtain information about its processing.
• Request correction of inaccurate data.
• Request deletion or restriction of processing in the cases provided by law.
• Object to processing and withdraw consent where processing is based on consent.
• Submit a complaint regarding personal data processing in accordance with applicable rules.

For consumer dispute and complaint handling pathways where the transaction/offer is handled in a manner covered by Ukrainian e-commerce/consumer e-dispute mechanisms, the relevant information (including consumer e-complaint pathways such as the e-purchaser portal) is reflected in the information provided to consumers, including under: Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX.

9) Contact us

To exercise your rights or ask questions about this Policy, contact us at: